Although our lobby is open, we ask that people limit their visits to the plant this week. Our public restrooms remain under construction and are not available.

All services, including emergency services, will still be addressed when you call us at 978-531-5975. New service applications and payment portal are located here on our website.

Additionally, payments will be accepted through our drop box or at any of the five off-site payment drop boxes located at the libraries, the Torigian Senior Center and City Hall. During our regular business hours (weekdays, 8:30 a.m. – 4:30 p.m.) any questions or emergencies will continue to be handled when you call us at 978-531-5975. Our afterhours operations are not affected.

ONLINE PAYMENT SERVICES ALERT

Please note that PMLP is not affiliated with ANY third party vendors that offer online payment services (i.e. Doxo, Prism, etc.)! In order to ensure the security/privacy of your information, we highly recommend that you only use PMLP authorized payment sites (www.pmlp.com and https://upnportal.pmlp.com/oscp).

If you have any questions, please call us at (978) 531-5975 or email us custserv@pmlp.com.

Examples of the 3rd party online payment service vendors:
https://www.doxo.com/info/peabody-municipal-light-plant and https://www.prismmoney.com/pay/peabody-municipal-light-plant.

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  SCAM ALERT

PMLP customers have reported getting phone calls and emails about false past-due balances or immediate disconnection unless payment is made using a prepaid card.

Do not take the bait! We will never contact you in this way. If you have questions, please call us at (978) 531-5975.

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