PMLP has taken many steps to slow the spread of the COVID-19 virus. Effective March 17 we will institute two additional measures.

Until further notice, public access to the PMLP office will be prohibited. We will also suspend in-home energy audits.

Those seeking to make payment should choose an alternate option:

• Use online payment methods. Visit pmlp.com to enroll in automatic payments, or select a one-time payment.
• Call our office at 978-531-5975 during our regular business hours of 8:30 a.m. - 4:30 p.m. Monday - Friday to pay by credit or debit card.
• Utilize our 24/7 drop box location outside the South Branch Library at 78 Lynn Street, or at the PMLP office between 7 a.m. and 11 p.m.
• Mail your payment.

Those seeking to sign up for new electrical service should do so electronically.

For those people needing to make a deposit for new service, or to conduct other business with PMLP, please contact our customer service department at 978-531-5975 during regular business hours.

PMLP remains open to provide emergency service. Please call our office, 24/7 at 978-531-5975.

Your patience and understanding during this difficult time are greatly appreciated.

ONLINE PAYMENT SERVICES ALERT

Please note that PMLP is not affiliated with ANY third party vendors that offer online payment services (i.e. Doxo, Prism, etc.)! In order to ensure the security/privacy of your information, we highly recommend that you only use PMLP authorized payment sites (www.pmlp.com and https://upnportal.pmlp.com/oscp).

If you have any questions, please call us at (978) 531-5975 or email us custserv@pmlp.com.

Examples of the 3rd party online payment service vendors:
https://www.doxo.com/info/peabody-municipal-light-plant and https://www.prismmoney.com/pay/peabody-municipal-light-plant.

  SCAM ALERT

PMLP customers have reported getting phone calls and emails about false past-due balances or immediate disconnection unless payment is made using a prepaid card.

Do not take the bait! We will never contact you in this way. If you have questions, please call us at (978) 531-5975.